The Calgary Herald "SATURDAY HOMES"
"Marketing has always been an interest of mine, and considering the number of residential real estate professionals in Calgary and the number of homes on the market, I'm intrigued with any new tool realtors use to make sure they get the sale. Rick Brash of RE/MAX House (is now the only licensed Realtor in Alberta to use) a home selling system (called) House Calls. He suggest that buyers don't like realtors; that's a reality of life. When a customer is looking for a home, they don't want a sales pitch, all they want is information. So, through a software provider in eastern Canada, he has set up a system where a buyer can call a toll free number, punch in an ID number and have a pleasant voice (his wife and assistant Carol) give information on a specific property. At any time the caller can punch "0" and speak directly to Rick. He expects to be able to use a locally based software program soon but HOUSE CALLS is already Brash build relationships with potential clients, which is what marketing is all about. It's a costly program. He pays the toll for the calls and for every new listing, there is script writing, and the recording with a different software package. That's in addition to taking photographs of the home, uploading them to his website (www.RickBrash.com) getting into the MLS listing, advertising and banging the sign into the front lawn. The signs encourage people to "Make a House Call" to learn more details including the price. His website is also one of the best REALTOR websites I've seen. It's easy to get around and has a ton of sidebars to click on. I questioned him on

The Calgary Herald
SATURDAY HOMES

"Rick's service and attention to detail was the best we've ever seen"
-E & B Berlin, Calgary

"Thanks to Rick's conscientious attention to our wishes, we bought the first house we saw. It was exactly what we wanted..
-T & L Kyle, Calgary

"Rick ALWAYS does what he says he'll do... -Bret Hart, former WWF World Heavy Weight Champion

"Rick definitely is a one in a million realtor. His attention to detail and the amount of work he puts in to find you just the right house or to help you sell your house is phenomenal! He goes above and beyond what any other realtor has done for me in the past. He is truly an honest realtor that won't push you into anything you are not sure of "just to get a deal" like many other realtors out there. He explains everything very clearly and will tell you exactly what is going on with your deal - no cutting corners. He truly loves his job and I have recommended him to both my family and friends and will definitely work with him again as my realtor. -Stacey and Reese

"Rick and Carol's patience and professionalism helped the whole process run smoothly, we found exactly the type of home we wanted and we couldn't be more satisfied with the service we received - Thanks guys!" -The Manfield Family, Paul, Heidi, & Natasha

"Our heartfelt and profound thanks to you for your professionalism, your hard work and especially your expertise. It's been an absolute pleasure working with you and you made everything so smooth...we want everyone to know how wonderful the experience of working with you really is." -The Murphy's, Bruce, Olivia, & Jake

I thought the experience of buying my first home would be a stressful one, but aside from a couple bumps in the road it went smoothly. Rick dealt with the issues that arose on my behalf, freeing up my time to worry about all of the other things involved in buying a home like packing. It was a pleasure working with Rick and I would recommend his services to friends and family. -Michelle Remy & Amedeus

Thanks for all the time spent and the patience you had helping me find the right place. I know we'll be happy here for many years to come. I won't hesitate in recommending you to my friends." -Jill & Jamie - Manfiield

Wow! -Tim Cherwonka - Calgary

Rick is very much a "Professional" realtor, but he was also FUN to work with. He found me exactly what I wanted and I paid a very fair price! Rick & his team are awesome, I would recommend them to anyone!!! Thanks again! Leeanne Lehman - Calgary